Shipping policy

SHIPPING POLICY

Processing Time

  • Orders are processed within 1-2 business days
  • Orders placed after 2:00 PM PST will be processed the next business day
  • We don't process orders on weekends or holidays

Shipping Rates & Methods

We offer Standard shipping to all 50 U.S. states with rates based on your order weight and destination zone:

Zone 1 - California & Southwest (CA, NV, AZ, WA)

  • 1-2.99 lbs: $12.00
  • 3+ lbs: $18.00

Zone 2 - Mountain & West (CO, ID, MT, NM, NC, OR, SC, UT, WY)

  • 1-2.99 lbs: $15.00
  • 3+ lbs: $22.00

Zone 3 - Midwest & South (AL, AR, FL, GA, IL, IN, IA, KS, KY, LA, MI, MN, MS, MO, NE, ND, OH, OK, SD, TN, TX, VA, WV, WI)

  • 1-2.99 lbs: $18.00
  • 3+ lbs: $25.00

Zone 4 - East Coast & Northeast (CT, DE, DC, ME, MD, MA, NH, NJ, NY, PA, RI, VT, plus AK, HI, and U.S. territories)

  • 1-2.99 lbs: $20.00
  • 3+ lbs: $28.00

Delivery Estimates

  • Standard Shipping: 5-7 business days after processing
  • Delivery times are estimates and not guaranteed
  • Transit time begins after order processing is complete
  • Delays may occur during peak seasons or due to carrier issues

Tracking Information

  • Tracking numbers are provided via email once your order ships
  • Allow 24 hours for tracking information to update in the carrier's system

Lost or Damaged Shipments

  • Contact us within 7 days if your order hasn't arrived by the estimated delivery date
  • We're not responsible for lost or stolen packages after carrier confirmation of delivery
  • Damaged items must be reported within 48 hours of delivery with photos

Questions? If you have any questions about shipping, please contact us at [your email] before placing your order.

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